Wednesday, October 27, 2010

Problem-solving in context

In one famous experiment, the psychologists Leda Cosmides and John Tooby showed that subjects often had difficulty solving a logical puzzle which required them to identify playing cards that failed to conform to a rule of play (this is called the Wason selection task). However, when the very same logical puzzle was reformulated as a problem of identifying people who had failed to conform to a rule of social behavior, the subjects performed very much better on the test. This led Cosmides and Tooby to conclude that our reasoning abilities are sensitive to context in ways that would have been beneficial for our ability to spot cheats during our evolutionary history.

Wilson, Robert. The Company of Strangers. revised edition. p. 75.

It appears, in many cases we fail to solve a problem because we don't understand - no, understand is not the right word here - we don't internalize the rules, i.e. we don't feel comfortable working and playing within the context in which the problem is presented. Transferred into a familiar context, the problem becomes an easy target. Therefore, finding the right context of a problem should be one of the first steps in a problem-solving process. Stripping the problem of professional jargon, explaining it to an 8-year-old would be good first steps.

tag: creativity, problem, solution, method, process, inertia, psychology, magicians

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