Monday, October 17, 2011

An Android problem: too much innovation.

A long-time Android user complains about the downside of owning a Google-powered device:
[Operating System] fragmentation alone is plenty reason to abandon the platform--I'm not buying a new phone every year just to keep up, and I'm tired of the guessing game and bullet lists about what's coming when and to whom, and what apps support what version of the OS, down to the second decimal place.

Smartphones are complicated devices, running complicated software. Android is further complicated by, as I mentioned, fragmentation, and also the introduction of wild-card apps from multiple sources. ... when something goes wrong with my phone, I want someone to call, and Verizon (or AT&T, or T-Mobile, or Sprint) isn't in the business or habit of supporting software. The manufacturers seem well out of their depth, in terms of support. And Google is no help at all. 

I've heard similar complaints from other users, who are not into the geekery of owning the latest and greatest technology. By restricting choices and keeping the complexity of devices and applications down, Apple is helping people to move into the brave new world of the new Internet.

tags: innovation, control, synthesis, system, s-curve

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